HDFC Bank opens Demat Account of Customer by forging his signatures

Complaint filed against HDFC Bank Officials

03/11/2018

JAMMU, Nov 2: A complaint has been filed in the office of Inspector General of Police (Crime) J&K by a customer of HDFC Bank, Branch Karan Market, Indira Chowk, Jammu named Gourav Mahajan son of Sh. Vijay Kumar Gupta resident of Bakshi Nagar, Jammu regarding the opening of a 'Demat Account' by the officials of HDFC Bank, Branch Karan Market, Indira Chowk, Jammu after forging his signatures without the knowledge of the customer.
The case first of its kind when the customer is totally caught unaware about the opening of a Demat Trading Account in his name and when the fraud was detected the Bank Officials cited the reasons of achieving the targets.
The complainant on noticing the fraud approached the Branch Head of HDFC Bank but no action was initiated and on the other hand the pressure was generated upon the complainant to settle the matter. Aggrieved of the criminal and unprofessional approach of the HDFC Bank Officials the customer has knocked at the doors of IGP Crime J&K with a prayer to lodge an FIR against the officials/officers of HDFC Bank Branch Karan Market, Jammu particularly against those who after forging/ attesting/verifying the signatures of the complainant in various vital forms/documents and opened a 'demat account' without his consent.
It is further alleged in the complaint that a fraud has been played with the complainant in an organized manner by certain hidden hands in the Bank who by abusing their official position forged the signatures of the complainant in various forms/documents for opening a fresh demat account in order to promote their business and malafidely deducted Rs.1299/- from the saving bank account of the complainant.
The complainant has requested IGP Crime J&K to lodge an FIR against the officers/officials of HDFC Bank Branch Karan Market, Jammu under the relevant provisions of law for forging/ attesting/verifying the signatures of the complainant in various forms/documents in order to open a fraudulent demat account. JNF

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